Delivery Options Overview

Brand Zone offers ideal shipping methods for any requirement especially reliable and secure by a specifically trained freight forwarder. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment
  • a receipt proving the fact of purchase in the Brand Zone online store
  • warranty card
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

1. What areas do you deliver to?
We currently deliver throughout the Cairo region. Expansion to other areas is planned in the future, so stay tuned!
2. How long does delivery take?
Delivery typically takes between 1 to 3 business days, depending on your location in Cairo.
3. What are your delivery hours?
Our delivery team operates from 9 AM to 6 PM, Sunday through Thursday. Orders placed outside these hours will be processed on the next business day.
4. Is there a delivery fee?

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